Anker eSata dock 6618 keeps switching off by itself. Is this normal?
Have you tested the dock with any other computers?
Hi @tms , as far as I’m aware the dock should remain on until powered off. Have you tried the following to narrow down the cause;
- different mains lead / socket
- alternate connection cable i.e. USB 3 etc
Failing any of these fail to resolve you would be best reaching out to firstname.lastname@example.org with your device serial number and purchase date for further assistance or replacement if you are in your warranty period.